Last updated: January 2025

Goolbet Terms and Conditions – Know the Rules

These terms govern your use of goolbet.live. Please read them carefully before registering or placing any bets. By creating an account on goolbet, you confirm that you have read, understood, and agreed to everything on this page.

18+ Only
Age verification required
Bangladesh Players
Platform designed for BD
BDT Transactions
bKash, Nagad, Rocket
Fair Play
Certified RNG, audited RTPs

Important: These Terms and Conditions ("Terms") form a legally binding agreement between you and Goolbet ("we", "us", "our", "goolbet"). By accessing goolbet.live or creating an account, you agree to be bound by these Terms in full. If you do not agree, do not use the platform.

1 Acceptance of Terms

By registering an account on goolbet, accessing any part of goolbet.live, or placing any bet on the platform, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These Terms apply to all users of goolbet, including visitors who browse the site without registering.

Goolbet reserves the right to update these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification. Your continued use of goolbet after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the agreement between you and goolbet.


2 Eligibility

To register and use goolbet, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. Goolbet does not permit anyone under 18 to register, deposit, or place bets under any circumstances.
  • You must be a resident of Bangladesh or otherwise legally permitted to access online gaming platforms in your jurisdiction.
  • You must not be subject to any self-exclusion order or voluntary exclusion agreement with goolbet or any affiliated platform.
  • You must not be acting on behalf of another person or as an agent for any third party when registering or placing bets.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

Goolbet takes age verification seriously. We reserve the right to request proof of age at any time and to suspend or close accounts where age verification cannot be completed satisfactorily. Any winnings accrued by an underage player will be forfeited.

It is your sole responsibility to ensure that your use of goolbet complies with the laws of your jurisdiction. Goolbet does not provide legal advice and makes no representation that access to the platform is legal in all locations.


3 Account Registration and Security

Each player may hold only one account on goolbet. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in all associated accounts being closed and any balances being forfeited.

When registering, you must provide accurate, complete, and current information. Providing false information, including a false name, date of birth, or contact details, is a breach of these Terms and may result in immediate account closure.

  • You are responsible for maintaining the confidentiality of your goolbet account password and login credentials.
  • You must not share your account with any other person or allow any other person to access your account.
  • You must notify goolbet immediately if you suspect any unauthorised access to your account.
  • Goolbet is not liable for any losses resulting from unauthorised account access where you have failed to keep your credentials secure.
  • Account credentials must not be sold, transferred, or assigned to any third party.

Goolbet reserves the right to verify your identity at any point. Verification may include requesting a copy of a government-issued ID, proof of address, or confirmation of your payment method. Accounts may be suspended pending verification and closed if verification cannot be completed.


4 Deposits and Withdrawals

Goolbet processes all transactions in Bangladeshi taka (BDT). Supported payment methods include bKash, Nagad, and Rocket. All deposits and withdrawals must be made using a payment method registered in your own name. Third-party payments are not permitted.

  • The minimum deposit on goolbet is ৳200. Deposits are credited to your account immediately upon confirmation from the payment network.
  • The minimum withdrawal is ৳500. Withdrawals are processed to your registered mobile banking wallet.
  • Goolbet does not charge fees on deposits or withdrawals. Any fees charged by your mobile banking provider are outside goolbet's control and are the responsibility of the player.
  • Withdrawals are processed within 24 hours of the request being submitted, subject to identity verification requirements.
  • Goolbet reserves the right to request additional verification before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected.
  • Funds deposited into your goolbet account may only be used for placing bets on the platform. Depositing funds without the intention to bet, for the purpose of exploiting payment processing, is prohibited.

All payment transactions on goolbet are encrypted using industry-standard SSL technology. Your financial information is never stored on goolbet servers in plain text and is never shared with third parties for marketing purposes.

Goolbet reserves the right to reverse a withdrawal and return funds to your account balance if the withdrawal request cannot be completed due to payment network issues, failed verification, or suspected fraudulent activity. In such cases, goolbet will notify you and explain the reason for the reversal.


5 Betting Rules

All bets placed on goolbet are subject to the specific rules of the game being played. Game rules, including return-to-player (RTP) percentages and bet limits, are published within each game on the platform. By placing a bet, you confirm that you have read and understood the rules of that game.

  • The minimum bet on goolbet is ৳20. Maximum bet limits vary by game and are displayed within the game interface.
  • Once a bet has been confirmed and the game round has started, the bet cannot be cancelled or modified.
  • All game outcomes on goolbet are determined by a certified Random Number Generator (RNG). No party, including goolbet staff, can predict or influence the outcome of any game round.
  • In the event of a technical fault during a game round, the round will be voided and the bet amount returned to your account balance.
  • Goolbet reserves the right to void any bet that was placed as a result of a software error, pricing error, or any other technical malfunction that resulted in incorrect game parameters being displayed.
  • Bets placed using funds obtained through fraudulent activity, bonus abuse, or any prohibited conduct will be voided and the associated account closed.

Goolbet's games — including Supermarket Spree, Dice, Jurassic Kingdom, Ice Hockey, Win Drop, Dragon Hatch, and Coin — each operate under their own specific game rules. These rules are available within the game interface and take precedence over any general description of the game published elsewhere on the platform.


6 Bonuses and Promotions

Goolbet may offer bonuses, free bets, and promotional offers to registered players from time to time. All bonuses and promotions are subject to specific terms that will be communicated at the time the offer is made. General bonus conditions that apply across all goolbet promotions are set out below.

  • Bonuses are available to eligible players only. Eligibility criteria will be specified in the individual promotion terms.
  • Each promotion may only be claimed once per player, per household, per device, and per IP address unless the promotion terms explicitly state otherwise.
  • Bonus funds are subject to wagering requirements before they can be withdrawn. Wagering requirements will be clearly stated in the promotion terms.
  • Goolbet reserves the right to withdraw any bonus offer at any time and to reclaim bonus funds from a player's account if the bonus was claimed in breach of the promotion terms.
  • Using multiple accounts, colluding with other players, or exploiting software errors to gain an unfair advantage from a promotion constitutes bonus abuse and will result in account closure and forfeiture of all associated funds.
  • Bonus funds cannot be transferred between accounts or exchanged for cash outside of the applicable wagering requirements.

If you are unsure whether a particular betting strategy or approach complies with goolbet's bonus terms, contact our support team at [email protected] before proceeding. We would rather clarify upfront than have to void winnings after the fact.


7 Responsible Gaming

Goolbet is committed to promoting responsible gaming. We provide tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available directly from your account settings.

  • You can set daily, weekly, or monthly deposit limits from your account settings at any time. Limit reductions take effect immediately. Limit increases are subject to a 24-hour cooling-off period.
  • Self-exclusion requests can be submitted for periods of 30 days, 90 days, 6 months, 1 year, or permanently. During a self-exclusion period, your account will be suspended and you will not be able to log in, deposit, or place bets.
  • If you believe you may have a problem with gambling, we strongly encourage you to use the self-exclusion tool and to seek support from a qualified organisation.
  • Goolbet will not knowingly allow a self-excluded player to reopen their account before the exclusion period has ended.

For full details of the responsible gaming tools available on goolbet, please visit our Responsible Gaming page. Responsible gaming is not just a policy at goolbet — it is a genuine commitment to the long-term wellbeing of every player on the platform.


8 Prohibited Conduct

The following conduct is strictly prohibited on goolbet. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of all balances, and reporting to relevant authorities where applicable.

  • Registering more than one account on goolbet, or assisting another person in doing so.
  • Providing false, misleading, or incomplete information during registration or at any point during the verification process.
  • Using automated software, bots, scripts, or any other tool to interact with goolbet in a way that is not through the standard platform interface.
  • Attempting to exploit software errors, glitches, or vulnerabilities in the goolbet platform for financial gain.
  • Colluding with other players to gain an unfair advantage in any game on goolbet.
  • Using goolbet for any money laundering activity or for processing funds obtained through illegal means.
  • Accessing goolbet from a jurisdiction where online gaming is prohibited, using a VPN or other tool to disguise your location.
  • Harassing, threatening, or abusing goolbet staff or other players through any communication channel.

Goolbet actively monitors accounts for suspicious activity. Where prohibited conduct is detected, goolbet reserves the right to withhold withdrawals pending investigation and to report suspicious financial activity to relevant authorities in accordance with applicable law.


9 Intellectual Property

All content on goolbet.live — including but not limited to the goolbet logo, game graphics, platform design, text, software, and all other materials — is the property of goolbet or its licensors and is protected by applicable intellectual property laws.

  • You may not copy, reproduce, distribute, publish, or create derivative works from any goolbet content without prior written permission.
  • You may not use the goolbet name, logo, or any other brand assets in any way that implies endorsement or affiliation without explicit written consent.
  • Any feedback, suggestions, or ideas you submit to goolbet may be used by us without obligation to compensate you or to keep them confidential.

10 Limitation of Liability

Goolbet provides the platform on an "as is" and "as available" basis. While we work hard to keep goolbet running reliably, we do not guarantee that the platform will be available at all times or that it will be free from errors or interruptions.

  • Goolbet is not liable for any loss of profits, loss of data, or any indirect or consequential loss arising from your use of the platform.
  • Goolbet is not responsible for any losses resulting from internet connectivity issues, device failures, or any other technical problems outside our control.
  • In the event of a platform error that results in an incorrect game outcome or an incorrect payout, goolbet reserves the right to correct the error and adjust account balances accordingly.
  • Goolbet's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the claim.

Nothing in these Terms limits goolbet's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.


11 Account Termination

You may close your goolbet account at any time by contacting our support team. Upon closure, any remaining balance in your account (excluding bonus funds subject to incomplete wagering requirements) will be returned to your registered payment method.

Goolbet reserves the right to suspend or permanently close any account at any time, with or without notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete identity verification within a reasonable timeframe.
  • Suspected fraudulent activity, money laundering, or any other illegal conduct.
  • Account inactivity for a period of 12 consecutive months. In such cases, goolbet will attempt to contact you before closing the account.
  • At goolbet's discretion, where continued operation of the account is deemed contrary to the interests of the platform or its players.

Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited. Goolbet will provide written notice of the reason for closure where legally required to do so.


12 Changes to These Terms

Goolbet may update these Terms and Conditions at any time. When we make changes, we will update the "Last updated" date at the top of this page. For material changes that significantly affect your rights or obligations, we will provide advance notice via email or in-platform notification where possible.

Your continued use of goolbet after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using goolbet and close your account. We recommend reviewing this page periodically so you are always aware of the current Terms.


13 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your goolbet account, please contact our support team. We aim to respond to all queries within 24 hours.

Email: [email protected]
Support hours: 24 hours a day, 7 days a week
Platform: goolbet.live

For responsible gaming support, please visit our Responsible Gaming page. For information about how we handle your personal data, please read our Privacy Policy.


Why Goolbet Players Trust These Terms

Our terms are written to be clear, fair, and specific to players in Bangladesh — not copied from a generic global template.

Written in Plain English

Goolbet's terms are written to be understood, not to confuse. We avoid unnecessary legal jargon and explain what each clause means in practical terms for players in Bangladesh. If something isn't clear, our support team can explain it.

BDT-Specific Payment Rules

Our payment terms are written specifically for bKash, Nagad, and Rocket — the payment methods Bangladeshi players actually use. No vague references to "bank transfers" or "international wire fees" that don't apply to how payments work here.

Certified Fair Game Rules

The betting rules in these terms are backed by independently audited RNG certification. When goolbet says a game outcome is random and fair, that claim is verified by a third-party audit — not just stated in a terms document.

Responsible Gaming Protections

Our terms include enforceable responsible gaming commitments — not just a paragraph pointing to a help page. Deposit limits, self-exclusion, and session controls are built into the platform and backed by these Terms.

Terms That Get Updated

Goolbet reviews and updates these Terms regularly to reflect changes in the platform, payment methods, and applicable regulations. The "Last updated" date is always current, and material changes are communicated to registered players directly.

Support Team That Explains

If any part of these Terms is unclear, our 24/7 support team can walk you through what it means for your specific situation. We would rather you understand the rules before you play than discover a misunderstanding after a dispute.

Understood the Terms? Start Playing on Goolbet

Now that you know the rules, you're ready to play. Register your goolbet account in under two minutes, deposit via bKash or Nagad, and start playing fair games built for Bangladesh.